FLS charged credit card and never sent items or gave a refund...
I placed an order with this company and my credit card was charge in full immediately upon placing my order. My order status said "will ship in 2-3 days" for weeks. I emailed their customer service and received no repsonse. I called them numerous times and only after 2 weeks of calling was able to actually reach someone. I was told my item was backordered but it would ship that day. I then received a UPS tracking number but the status on that never changed from "billing information received". This means they printed a mailing label in order to get me a tracking number, but never actually shipped the item.
After 2 months (again calling numerous times) I finally reached someone again. I was told it was still backordered. I asked to cancel my order. I was told I would receive a full refund on my credit card. Now 2 months after that call I still have not gotten my refund. I have been calling daily and no one answers the phone and the voice mail is full. Basically they completely ripped me off.
Chad
Cincinnati, Ohio
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