After 2 different cards have been getting hit with "un-authorized charges" I have been paranoid and monitoring my statements a LOT more closely than ever before.
This month a charge showed up for "CIC*CREDIT MONITORING 866-3690417 CA" for $4.95 which I can testify 150% that I never authorized. I can only assume (as I have just had another experience like this with another company - Pacific Web Works) that they were going to start hitting my card monthly and will continue to do so even after canceling.
So, I called them today here is a basic translation of my conversation with a very-broken English speaking (much like Pacific Web Works) operator:
OPERATOR: May I have your name sir.
ME: My name is Ian
OPERATOR: How can I help you?
ME: I would like to know more about when/where I charged $4.95 and what it was for?
OPERATOR: Ok, what is the Credit Card number?
ME: (laughing) Uhh... NO! How about my first name last name / phone number?
OPERATOR: Ok - let me have your Social Security Number.
ME: Ummm... (pause)
OPERATOR: CLICK! (he hung up on me)
So, I promptly went to my cardholder site and DISPUTED the transaction — I'm not even going to waste my time trying to cancel it...
I'M SO SICK OF THIS KIND OF GARBAGE! HOW CAN THESE COMPANIES GET AWAY WITH THIS? I can understand individuals stealing CC#'s and trying to buy computers etc. (not right - they should be hung as well) — BUT how can companies with fixed locations/licenses/credentials get away with this?
Ian
Ronan, Montana
U.S.A.
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