In reviewing my bank statement online, I noticed a charge of $139.95 that neither my wife nor myself authorized.
We had just paid several bills leaving our account precariously near to a zero balance and the bogus charge by MWI resulted in $104.00 in NSF and returned check charges.
I was treated respectfully when I called their 1-800 number and got a refund credited within 5 days for the $139.95. However, when my wife called back to try and recover the NSF fees she was treated rudely by the manager who said it was highly unlikely that they would be responsible for those fees.
Their fax number is 1-402-661-2189 and I urge anyone with similar concerns to keep their fax machine busy.
Randy
Indianapolis, Indiana
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