Complaint / Review
National Platinum
Platinum Srvc Debited 49.95 from my account without my permission

I was debited $49.95 from my checking account. And I did not authorize this transaction.

I called the phone number: 800-972-8094 and tried five times to talk with the customer service worker, my mother was also on the line with me, and he kept lying and saying that I was cussing him out and kept hanging up on me. He refused to tansfere my call to customer service, and then the sixth time I got someone named Latoyna, and she started to lie, and my mom and I both again said why are you lying, and she said that my mother did not need to be on the call, and I said yes she did, I explained again that I did not authorize $49.95 to be debited from my checking account to their company, and who and what is their company they work for. This worker also hung up on me.

I was debited a charge from my checking account. And I did not authorize this transaction.

I called the phone number: 800-972-8094 and tried five times to talk with the customer service worker, my mother was also on the line with me, and he kept lying and saying that I was cussing him out and kept hanging up on me. He refused to tansfere my call to customer service, and then the sixth time I got someone named Latoyna, and she started to lie, and my mom and I both again said why are you lying, and she said that my mother did not need to be on the call, and I said yes she did, I explained again that I did not authorize $49.95 to be debited from my checking account to their company, and who and what is their company they work for. This worker also hung up on me.

Renita Crable