As many here already know and if reading this have probably had a run in with a Kirby Dealer. I have had the luxury of dealing with them not once but twice.
Three months ago on a Wednesday at 3pm a 20 year old Hispanic Kirby dealer with Silver City Kirby in Reno comes to my house. Tattoos up and down the body and looked like he just got out of prison. He was a nice guy but like most didint listen when you say you are not interested. I got the bed mite speal, Nasa product, etc. I decided that I would like one cause just so happen our other just died.
After signing the contract and waiting almost 4.5 hours for them to leave I looked at my contract and noticed a problem. The three days I get to back out were dated the same day I signed and not three days later. They sucked me in before I even realized it. After fuming for over a month and reading these reports I decided to take them on head to head.
I sent an email to the financial company UCFS, which all Kirby dealers use. Saying I was no longer paying because of the discrepency on my contract. After they tried to call over and over again they sent me a copy of my contract that they have. Sure enough the salesman caught his mistake after leaving my house, changed the date, and forged my initials. This whole time UCFS is doing everything they can to call me. So I send another email stating all correspondance will be donw through email or letter for legal purposes. So after receiving the forged document I sent them this letter:
I would first like to thank you for sending me proof that my agreement was altered and fraudulently initialed by the salesman from Silver City Inc.in Reno, Nevada. Attached to this letter is a copy of MY agreement and your agreement. It is clear as day that the change to the Notice of Cancellation was clearly done after the salesman left because it is only done to your form and not my copies which were given as they left. If you would like more proof I also have the co-buyers copy as well.
However, the biggest issue is your company and / or Silver City, Inc in Reno forging my initials on a legal document. That change, which I am now aware of, was not made in my presence and I now have the proof.
Please be advised that if I do not receive confirmation that I am released from this contract, credit reports are cleared, Kirby machine is picked up, and reimbursement for the two months of $91.04 installments within 15 days, I will be forced to take legal action against your company and Silver City, inc for forgery and altering of a legal document.
Also be advised a copy of this letter and back up documents will be hand delivered to Nevada Secretary of State Ross Miller and the Better Business Bureau for inquiry and investigation of your companies activities in the state if confirmation is not made IMMEDIATELY!
... With no direct response back I once again emailed the company. The response was rude and mean. Especially since I would talk with them over the phone. All I had to mention was all Kirbys and UCFS lawsuits for fradulant activity and I was given this letter from the company:
Dear Mr. Davis,
Please be advised we are closing your account with United Consumer Financial Services and reassigning the contract to the selling distributor, Silver City Incorporated. Your payments will be returned to you as you requested.in addition we have requested the three major credit bureaus delete any information related to this account. If you have any further questions you may reach me through email or the phone numbers listed below.
Although I am dealing with Silver City at this point the fact that UCFS back out shows their admittance to guilt.
So last night at 7pm my door bell rings and its 2 13 year old kids wanting to sell me a Kirby. Needless to say the first thing out of my mouth is "Get the f&%# off my property. After asking four times they turn around and start walking away as one kid turns around and calls me an a*hole. I have never seen a kid run so fast in his life. As I stop and look at the other kid, he steps back and apologizes for the other kid. At this point the kid running is three houses up and starts yell that I am a dead Mf'er, and hes going to kill me and f%$# up my house. As the other kid is still standing with me this kid walks up and apologizes.
Well I wasnt taking that so I chased him down till he peed himself. They left! 20minutes later the rep for Silver City comes up and starts cussing me out on my porch cause that little kid was his son. Afeter telling him everything that happen he started stumbling his words and had nothin!
I shut the door and called it a night!
Lesson th learn by this... Stay away from kirby, do not get into contract with them... And always check ebay before buying anything from a dorr salesman
Good luck all
Tdavis
Carson City, Nevada
U.S.A.
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