You may have seen their advertisements on television. They promise that you can study at home to earn a degree in various fields. They offer this service at a reasonable price but beware, the price you pay is not the sum total of what they will claim that you actually owe.
In my situation I was paying on a monthly installment plan. They would send me my study materials and I would pay them my monthly fee.
Recently they stopped sending me my study materials, hence I cannot take the necessary tests in order to progress and finish the course. This did not matter to Thomson Education Direct, they still wanted their money. They sent me letter after letter claiming that they wanted to "help" me succeed and achieve my goals. That sounded very good but their phone representatives were hostile, all they wanted was money.
The agreement I entered into with Thomson Education Direct was a fee-for-service arrangement. They provided me with the study materials and I paid for them in a timely fashion. Unfortunately when they decided to stop sending the study materials they still felt they could claim money for services which were not rendered.
The whole matter is now going into "collections" as they call it. They have not been very helpful in assisting me in clearing up this situation and it appears that have no intention of honoring the agreement by providing me with the books and services necessary for me to complete my studies. They simply want more money.
So beware of Thomson Education Direct. They do not do business honestly and with integrity. They are not looking out for your best interest but are very interested in how much money they can get out of you.
Janice
Chicago, Illinois
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