Complaint / Review
Charter Communications
Closed account and have a "Credit Do ME". My bills were paid by direct deposit through bank. They tell me I have to wate 6 to 12 weeks and they will mail me a check! Ripoff

After closing my account i have a "credit balance" and i would like my money. I have spoke to several people (supervisors, there supervisor etc), and on 6/11 i was told that they would deposit my money directly into my bank that day. They did not!

I called today 6/14 to see why it was not deposited, and spoke to several supervisors that told me they would mail me my money in 6 to 12 weeks from now.
I was never late (in 3 1/2 yrs.) because it was a direct deposit into there account.