I was conned by Capital First, I checked my balance one day and found out I was overdrawn, so I went on the internet to see why, SUPRISE, Capital First, so I called. I spoke to a customer sevice rep and he told me that I needed to send back the package, and I would get a credit, so I did. I sent it back on July 3rd via certified mail, with a "nice little letter", on July 8th I got the signed receipt back saying that it was sent to a Mailboxes Etc, that's what that address is.
So like a week later I called and asked when I could expect a credit, I was told the corporate office had just put through the info and I should expect a credit within 1-2 days. So after another week I called again, now this lady told me it would take 14 days and she doesn't know why that guy told me that, she said by Aug 2nd at midnight the money should be credited to my account. Today I checked w/the bank, no money credited. No I'm quite reasonable and don't get mad that easy, but don't play with MY MONEY.
So I called again today, I spoke to a different lady that told me I had to wait 14 days, now this was after she had checked my account, I told her I have been waiting, it has been almost a month since you received the pkg, I told her I will be contacting my legal services and they will be calling them. I also told them in the letter that I expect a credit for that outrageous $29.95 shipping charge, as I have worked with or for shipping companies for the past 15 years and I have never heard of them charging thirty dollars to ship and envelope. I can guarantee I will ger my money back if I have to call the TV station I will.
Dawn
Kenilworth, New Jersey
0 comments