A company by the name of first (1st capital consumers) called my home on 6/22/02 and said for the price of $199.99 I can receive a Visa and MasterCard both having the limit of $2,000.00, They debited my checking account on 6/26/02 and said that I will receive my credit cards in 10 - 14 business days.
On 8/3/02 I received a packet from this same company with all sorts of credit card and other programs in it. I called the phone number that was in the packet (416-488-???) and spoke to a rude woman asking me for a pin number, I told her that I never received a pin number and she kept on telling me I need a pin number! She was very unprofessional and I asked to speak with a manager/supervisor, she said there was no supervisor there. I then asked to speak to someone other than herself. The woman then hung up the phone on me.
I called back and spoke to a different woman and told her I want to know where my credit cards are, and she asked if I received the packet. I told her I didn't ask for any packet, I was told I was to be sent two credit cards. The woman told me you have to apply from the information within the packet. I told her I want my money back. She then gave me the number to the accounts dept. The man in that department told me to fax them a letter saying I would like my account refunded and my money would be credited in my checking.
After waiting for my Money to be credited to my account, I called back and asked about it. The woman said I first had to send back the packet and then I would receive my refund. I spoke to the woman on 8/30/02 from customer service and she said that it would be 5 to 10 business days after they received the packet, for me to be refunded. It is now 9/15/02 and I have not been refunded.
I sent the kit to this address
Ccpc
p.O. Box 935
bel air. Md, 21014
Someone has to do something about this company (fraud) so
People can get reimbursed, and before more people get
Duped!!!
David
Mattapan, Massachusetts
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