I received my Feb. Checking account statement and it had on there a $19.95 Debit (supposively debit card use) and then a $1.00 debit. Just having a baby, I didnt have time to call. I got my March statement and I have another $1.00 debit.
I tried to call the 1-800 number only to find out it all it does is keep redirecting you to enter your member number (which I dont have) or tells you to contact them on the web.
I went online, typed an email on their contact us page, only to find, that it wont ever send any email, tells you there is a problem, uh, yeah, like you stole my credit card number and are charging with it.
So I found their email address buried in their privacy statement and emailed them that if they didnt refund my account within 72 hours I am taking legal action. I got an instant email back (automated) that they will contact me in 24-48 hours.
I have never used them, I have never entered my credit (debit) card number on the internet, except to order gardening supplies. SO, I dont know where the BLEEP they got the number.
So convenient, that there is no way to contact them. Will let you know when (and if) they ever contact me.
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