Just opened a new bank account two weeks ago and was online checking my account when i noticed a charge for $49.95 that was being submitted electronically. After thoroughly going over my transactions, i realized i have never done business with secretcashcardservice.com before and did not authorize this. I phone-d my bank and they told me to first try and contact them at 866-496-1799 just to make sure i wasn't making a mistake.
I just called and was routed to either log on to their website or call them at 401-228-9232. I called their other phone number and i told the rep that they illegally took money from my account and i want it back. I was told that they are just an answering service and that i would have to log on to their website and do an "inquiry"? This is bull...
I contacted the fraud department and they are going to file charges and refund my account but i have to close this one and open a new one! I am furious that companies out there can do this. This has never happened to me before and i always shop/bank online. They need to be sued!
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