Usacomplaints.com » Education & Science » Complaint / Review: Ap9*galleriausa - Ripoff fraudulent billing claiming customer agreed to trial membership which converted to monthly billing. #208686

Complaint / Review
Ap9*galleriausa
Ripoff fraudulent billing claiming customer agreed to trial membership which converted to monthly billing

I discovered that my Visa account was being charged monthly by AP9*GalleriaUSA. When I called, the agents said I had verbally agreed to a one-month trial for some sort of discount shopping membership when I called in response to an infomercial (which is apparently how they got my credit card number). I do not recall agreeing to this trial membership and they could not even tell me the company I called regarding the infomercial. I never received anything in the mail describing the benefits of membership. I demanded they refund money; they refused.

After three nasty telephone calls by me, they finally agreed to credit my account for two months' membership fee of $18.95 each. Their argument: I could have called to cancel at any time but did not. My argument: I never agreed to the membership and never received confirmation of membership or materials concerning membership. This was a sham!


Offender: Ap9*galleriausa

Country: USA   State: Nebraska   City: Omaha
Address: 9500 West Dodge
Phone: 8004118103

Category: Education & Science

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google