Back last May I signed up for courses because I felt that Internet was the best option for me with my current job, since its demanding and I work long hours.
My first and only week was a horrible experience. There was constant technical issues, which I understand it happens. I was unable to send assignments because of the issues I informed the instructors of the problem and I just received a computer generated email stating Axias late assignment policy. I started to get irritated at this point but I proceeded to notify the instructors with the provided contact phone number and found out that they don't answer there phone either. Frusterated at this point I tried to contact someone I finally got in contact with Chris (counselor) to inform him that this is really not working out for me since nobody can be contacted when they are supposed to be available and all the issues they are having and the fact that I really didn't find them to behandeling themselves in a professional manner for educators. We then got "disconnected" according to Chris which I was not able to contact till 2 days later.
About a month later I receive a bill in the mail for 380.00 from Axia. Come to find out they had billed me for the entire semester even though I only attended 4 whole days of run-around and frustration. I've battled with them several times for the simple fact that I didn't even attend a full week. The so claimed educators could not be contacted by either phone or email at there scheduled times. The constant technical difficulties. And the overall unprofessional handling of the whole situation.
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