I was searching for online classes and Axia was the first one to call. What started off as just getting information lead into registering with this college.
The first of many "counselors" called me and emailed me. I told the counselor that I just wanted some information about how the course work, what would be expected of me and of course how much $.
I was very honest and told the representative that I did not have college money saved. I work full-time with a spouse and two small children. But I knew in order to find a better job or promotion, I would need a college degree.
So, the rep. Tells me the college offer financial aid to met my situation. He told me that the government would assist me. So, what does Axia do? Enroll me and set up my first block of classes without securing a loan for financial aid.
Well I shortly figured out that Axia College sets on up to fail, unless you do not work or have contact with any humans.
I told members of the staff that this would not work for me and I stress myself out until I just felt like giving up and cutting my losses. Well Axia's plan B was, ENROLL me the same classes or block AGAIN. Meanwhile I was not given any secured way of paying for these courses.
During the courses, I can not tell how many problems I had with posting assignments, or maybe something did not post because of connection problems.
While I am knee deep in fees, the financial person calls to "get things going" with financial aid which was supposed to be based on my income. Well then I find out that they need my spouses information, copies of filed taxes, just more paperwork. Because I was not able to give them what the wanted, I was sent to a collection agency. I am paying and in collections for the same clases twice that I did not complete.
Kimberly
Upland, California
U.S.A.
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