After being contacted via e-mail by this company in response to my Monster.com resume and being invited to local Auto Dealership, I attended interview with TJ Nelson-trainer and recruiter for Williams & Associates.
TJ Nelson invited me to attend training the next day. Then TJ.informed me that there would be a small fee for the training. Small fee? Sure that's what they all say I was thinking. But TJ. Seemed like the kind of man who wouldn't lie. How much I asked?"Oh it's just a small fee, and it's Totally Refundable! T.J. Said.
A small totally refundable fee I thought, and I am a single Mother who can't afford to begin training and losing a Day or Two in training in a job with a fee that might not be small, let alone unconditionally totally refundable as he makes it sound.
Losing a Day or Two in training could devastate my finances if the fee were not totally refundable, not strings attached as he led me to believe. I had another job lined up, and I could not afford the time lost to a fee that was not small. How much? I asked again. T.J. Waved his hand at me and said "Oh it's nothing, it's just this tiny fee and it is Totally Refundable."
So I believed him that he would not lie to me. He wanted me to know it was so tiny it was not worth mentioning, and posed no risk to even worry about.
It was so tiny it couldn't matter, and it was totally refundable, so no one had any thing to lose! This is what TJ wanted me to believe. I as a single Mother could trust TJ (he wanted me to believe) that this fee was not only tiny, but represented no risk in losing as it was totally refundable. Totally no risk TJ made it appear!
Trust Me he was saying. And I did. This is I had forgotten what all Good Con Artists do.
So I showed up for training the next day. The second day being trained by TJ& that I would have needed to become employed elsewhere T.J.informs the group being trained that the tiny fee was $600.00, and that it was only totally refundable after we remained on the job for 90 days.
And the dealership could decide not to hire you, or could fire you causing you to have to lose more time becoming placed through Williams and Associates in another job, if you wanted your $600.00 refunded.
I had to make the decision to work for this dealership "if" they offered the job to me, because I could not afford the loss of two days pay I had already lost because of the deception presented by TJ in giving me misleading information, so I signed the contract to pay the $600, in order to get it back, and because his lie made me lose two days from work.
TJ Nelson deliberately misled me telling me things to make me believe the amount of money was so small it couldn't matter! And not only that No Strings Attached! It was representing No Risk! In that it was Totally Refundable! TJ made it appear to have no risk involved while it represented ALOT of risk.
He deliberately tried to reassure my concern letting me know I could believe him& saying it was a Tiny insignificant amount of money with no risk involved because he knew it was by most peoples standards it was NOT a small insignificant amount of money.
I called Williams and Associates, and spoke to Rick Williams (April 4th) owner of this company, and told him my concern, and asked for a refund. He told me I would receive a response within 5 business days, and he never contacted me. I called him on the 4th and 5th business day after my initial call and reminded him I was expecting a reply, and he did not call. He had event taken my e-mail, and never e-mailed a response.
In addition I asked Rick Williams over the phone "When people ask, "How Much is the training?" in an interview - does your company teach your recruiter/trainer to withold that information, saying it is a tiny amount that is totally refundable?
And Rick Williams answered "No." We tell them to say it is a small amount that is totally refundable. "So you do instruct your recruiter/trainers to withhold that information when asked to give it&is that correct?" I asked R. Williams. R. Williams owner of Williams and Associates became angry with me and told me I was belligerant in asking him to respond to my question, so I told him to have a good day, and decided to try to recover my loss by reporting this to the BBB.
In addition to all of this trouble I have had to go to the Salvation Army to get help paying my rent&as not only did Williams and Associates misrepresent their training placement package price, but the dealership misrepresented the hours when I asked about them, not telling me it was a 56 hour a week, so I had to quit. I as a single Mother could not work 56 hours a week and have the time to care for my children alone. That was why I asked these questions to begin with.
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