Usacomplaints.com » Education & Science » Complaint / Review: University Of Phoenix - Misleading - Registration - billed for a class that I was told to go to by the recruiter while waiting for financial aid confirmation Ripoff. #153354

Complaint / Review
University Of Phoenix
Misleading - Registration - billed for a class that I was told to go to by the recruiter while waiting for financial aid confirmation Ripoff

I had began taking classes at UOP (secured by a student loan).

After completing about 4 classes, I had to take a leave of absence. After about 1 year and upon attempting to re-enter UOP, I spoke with a recruiter at the Pleasanton, CA office. I explained to her that I had secured a student loan for my previous courses and was unsure of my status with regards to securing funding. I clearly told her that I could not afford paying for the courses on my own and was reluctant to starting classes without confirmation. She encouraged me to attend stating that she did not foresee a problem with securing financial aid and that I would be notified immediately if there were any problems. I began class. After attending two classes without word, I initiated contact with the recruiter to find out the status. I was told that I did not qualify for a student loan because of my previous outstanding (default) loan. I told her that I wanted to withdraw from the course because I could not afford to pay own my own. Later, I began getting notices of failure to pay from the UOP. I wrote letters to the school, the Dean, and the President but never received a response. Then, I contacted the Financial Department to explain my situation and my reluctancy to pay the bill because I had withdrew from the course, I requested payment arrangements to avoid a negative credit reporting. I was told that I could not make payment arrangements and that I should get a loan to pay the balance in full. I am very disappointed at the strategies used by the recruiter to enlist me into the program with full knowledge of my history, situation, and financial standing. She insisted that I attend classes and that I would not receive any problems with withdrawing from the class nor be impacted financially by withdrawing. What can I do regarding this matter? I am very interested in participating in a class action suit against UOP.

Thank you for listening and any information you can provide.


Offender: University Of Phoenix

Country: USA   State: California   City: Pleasanton
Address: 7901 Stoneridge Drive Suite 100

Category: Education & Science

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