Complaint / Review
International Home Processors
Eric Hopkins Unprofessional work ethics, Rude, Rippoffed

I thought I was being smart by getting a company address, and back up phone numbers.

After I called the 1-800 number, and always got an answering machine, I started to get leary. Yes, they send you a list of Dr names, and if you don't get any responses from those Drs, they say "not everyone receives work the first time"

After the second batch failure I said I was no longer interested and wanted my money back. Eric, the "coordinator" said he would look into it, but because I didnt do the "minimum" send out of batches, it wouldn't be possible.

I went ahead and continued with the fourth batch and also sent a complaint to the "customer service" dept. They responded saying they are a THIRD PARTY DEPT and I needed to work this out with my "coordinator" I am not giving up.