My story is a little different from the others here about CigArrest. While checking my account balance online, I noticed a debit in the amount of $69.90 from somewhere I had no knowledge of. So I called my banking institution.
Nevertheless, they could not be of any more service than what I was viewing on my computer screen. So I call the number listed on the unauthorized debit transaction. Suffice it to say, not a person was answering the calls.
The ordering telephone number from Cig's website wasn't all that helpful either. I told a supervisor that I am aware that if the phone # used to place orders is from this company, than that means they are acting as agent on behalf of that company. He was very surprised to be speaking to someone that is informed of situations like these. I don't really know if it was sincere or not, but once I told this supervisor that I was going to file formal charges with my local BBB, as well as the one in the city and state of the company accepting/placing/sending the orders, as well as the one in Carlsbad, CA where CigArrest is located, he seemed to want to help me quite a bit.
I also told him I was going to file with the Attorneys General of each of these 3 states. He seemingly did all he could to help me get any info on this fraudulent company as possible. I am more upset than anything else at the fact that my personal info is out there for any company to just pull out of a hat and get to make unauthorized charges whenever they see fit!
Let me get one thing clear if I had not done so already:
I did not see any commercials, info-mercials, or anything like that for this company. I did NOT place an order for this product! But this company DID take my funds from my debit card unknowingly, and with fraudulent intention!!!
The bottom line is this, someone needs to do something VERY quickly about this company, before someone that has the means to do more than just type in a report about his lost money ends up on the next episode of Law & Order. If I was any closer in proximity to this company, I would probably end up in jail for the anger I feel for the head of this fraudulent establishment.
Darcy
raleigh, North Carolina
U.S.A.
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