My sister Denise passed away April I got a collections letter once I began to have her mail forwarded to me. It was for an unpaid AMR bill from 1997 that had gone to collections. I informed the collections company and sent them a copy of the death certificate. I thought that would be the end of it. 6 - 8 months later I got another collections letter from another company for the same bill. I contacted them and sent them a copy of the death certificate and they told me that they had purchased the list from NCO and that I would have to contact them as well. I did and sent them copies of her death certificate.
6-8 months later I heard from yet a 3rd collection agency regarding the same bill and sent them my sisters death certificatie and they too said they got the information from NCO. Again I sent them a copy of her death certificate. Today I got a letter from an attorneys office who's call center was not very friendly but I sent them the death certificate and they told me to contact NCO and have her name removed (this is the 4th time). I contacted NCO. They gave me another phone number and then hung up on me before I could ask any further questions.
I called the number and was back at the attorneys office where I started first thing in the morning. I broke down in tears and explained my situation. The attorneys office confirmed the receipt of the death certificate and removed my sisters name but again stated that unless NCO removes her from their list people will continue to purchase her account from them and I will continually be harrassed. NCO will not talk to me, they will not remove her name and they have been for 3 years earning financial gain from selling my sisters name to unsuspecting companies hoping to make collection on a bill that is made out to a dead person.
Stop them from profiting from her death and have her name removed from their system once and for all. 3 year of profit is long enough. If I am going through this how many companies have purchased lists from NCO that have dead people's past debts listed. How many other peoples families have to go through the torture that I go throug every 6-8 months.
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