I was contacted by a representative from Net4Ever and was told I would receive a $500 shopping voucher. I was told the cost would be a one time draft of $4.95 from my checking account. $4.95 was debited twice from my account.
Later down the line a draft of $119.90 appeared on my account, but it did not go through. I contacted the company and they told me about three separate accounts I had. I told them to cancel all of the accounts and they stated I would get a refund of my money.
Well, about two weeks later a draft for $129.90 appeared on my account. I contacted the company and the young man I spoke with informed me that I would not get a refund that it was too late, exactly 4 days after they took the money from my account. He also stated that there were no records of me calling to cancel any of the accounts. I then spoke with his supervisor who also told me I could not receive a refund, but records show that I did call, but only cancelled one of the three accounts.
Well, I called again and ended up speaking with a supervisor by the name of Frida Brown who assured me my money would be refunded. For some reason I'm not sure I believe her. Therefore, I filed complaints today with the attorney general of my state, the California Attorney General, which is where the company is located, the Better Business Bureau, and the U.S. Attorney General.
File complaints with your government agencies! Call your attorney general's office! File complaints that we may shut this company down!!
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