Usacomplaints.com » Education & Science » Complaint / Review: Easton Enterprises Inc - Sells faulty FANTASY GLOW glow sticks. #12206

Complaint / Review
Easton Enterprises Inc
Sells faulty FANTASY GLOW glow sticks

I met George Fang (I suspect, not his real name) exhibiting for EASTON ENTERPRISES INC., Anaheim, CA, at a trade show selling FANTASY GLOW glow sticks. Months later I was interested in purchasing 7000 glow sticks for a customer's promotions. I live and work in Guatemala. I emailed George. He indicated he had a closeout for a reduced price for sales out of the US. Immediately I doubted quality, I figured they wouldn't light. He assured me that they worked and were on closeout because of the design. I understood them to be an exact copy of CYALUME'S glow stick and CYALUME probably sued them.

I purchased 7000 units and when they arrived, before taking them to my customer, I opened one to try it out. I realized it was faulty and opened another 50 or so. My results ranged from not lighting at all to lighting fully. About 10-15% worked fine. About 30% did not light at all. The rest were somewhere in the middle. Since it is impossible to tell which are the good ones without activating them, I couldn't honestly sell them to my customer.

When I confronted George Fang, he said that it was c closeout and there were no guarantees. I indicated that he had assuered me that the quality was good and then I never heard back from him. I told him I would sue him and he did not care.

Since I am in another country, he figured I wouldn't do anything. I went up to CA last month for another trade show. While there I went to the courthouse to start the suit. I found out that the address for his business is just a PO Box and that couldn't be used for the suit. I tried the reverse directory and his numbers I guess are unlisted, because I couldn't get an address. So, all I have for him are a phone #, a fax #, a PO Box, another address that I didn't have time to check out and his email address. Also I wrote to the State of California and got a 'statemant by foreign corporation'.

Since I don't live in that area, it is hard to track him down.
Here is what I have:

EASTON ENTERPRISES INC.
7439 La Palma Avenue #227 (This is the PO Box address)
Buena Park, CA 90620
1-888-824-9685
1-714-816-0798
FAX 1-714-816-0790
www.fantsyglow.com
[email protected]

This is the address I couldn't check out:
1342 N. Knollwood Circle
Anaheim CA 92801

This the info I got from the State:
Chief Executive Officer - Qi Gao
3305 W. Spring Mountain Rd., # 60-B
Las Vegas, NV 89102
"Agent residing in CA"- Pitchon Lao


Offender: Easton Enterprises Inc

Country: USA   State: California   City: Anaheim
Address: 1342 N. Knowllwood Circle
Phone: 7148160798

Category: Education & Science

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google