It took about 1 month to figure the "fault system" at BCTI. Field reps frequented the Work Force Offices, DSHS, the Mall, and transit centers for prospects or should I say " prey"? If a person was breathing, they were enrollable.
CC's were taught high pressure sales tecniques to get enrollments. A questioneer was the tool to find "hot buttons".
Marketing set appointments with a great number of people who weren't capable of passing the classes. They were assured they could stay in each class as long as necessary. And Career Services had a 70% success rate for placement after graduation.
When asked why classes were so small, CC's were told to say, so you can get more individual help. For those who asked, the right answer was, "A certificate of completion has a much weight as a diploma".
People from other countries who understood very little English, or whose parents didn't live in the U. S and had to write for permission to attend, women from other countries who had to ask the husband for permission, people who had NEVER had any schooling, the homeless, who after funding requirements changed had no way to pay $60 a month. People who were chemically dependent who could not focus on school.
The mentally ill, people couldn't afford child care, people who just weren't capable of learning.
Field reps had to meet their numbers. Marketing badgered for appointments to keep up their numbers If a CC didn't enroll enough students they were faulted and eventually lost their job.
It was required to enroll a student and have then sit in class for 7 days. Also the school was compensated by the government for the enrollment. If they dropped after the 7th day then it was the instructor's fault. After day 10 the blame shifted to the Director of Instruction.
Everyone was anxious all the time. A big red flag was everyone received only 1/2 a box of business cards. The place was like a revolving door with turnover.
I have never seen a more devoted staff, excluding upper management. Student's were treated very kindly and every effort was forth to help them get an education.
If any past employee is doing a class action law suit, or if any attorneys view this please post your contact infornation.
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