I purchased a Wireless USB Adaptor from Microcenter in Cambridge. It was manufactured by Buffalo. The product was purchased as advertised with a $20 mail in rebate. I recieved an email from WheresMyRebate.com rejecting my rebate with the quoted text: "Product purchased not included in this offer. UPC submitted not qualify for rebate."
I submitted the entire rebate in 100% compliance with the provided form from Microcenter. This means I cut up the box, cut out the UPC, checked the box on the rebate form matching the identical UPC code, had a receipt, all well within the send before deadline. I also copied everything.
Upon calling the company, the phone rep (after 30 minutes on hold) simply said I had done it wrong, yet I hadn't. Finally I was given a fax number to resend the information. I asked, since I'd done it right the first time, why it would be accepted a second time?
Filling out rebates, xeroxing, mailing takes time. Rejecting for no reason takes up even more time. WheresMyRebate.com is the most appropriate title for a company I can think of. They should change their name to "Wewontgiveyouyourrebate.com"
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