Usacomplaints.com » Education & Science » Complaint / Review: Kheaa - Time of verification process/lack of communication. #1103849

Complaint / Review
Kheaa
Time of verification process/lack of communication

Kheaa is in charge of handling a process called "verification" upon submission of the fafsa. Not everyone has to participate in verification, but I have yet to meet anyone who has avoided it. My son is enrolled at western kentucky university. We filed his fafsa on january 8. (the first possible date to file is 1/1). As i write this, it is the 15th of september. We have yet to receive his financial aid package due to kheaa's "processing". If i contact them by email they send an automated response promising a personal reply within 48 hours. On multiple occasions i have received the auto reply and then nothing more.


Offender: Kheaa

Country: USA   State: Kentucky   City: Frankfort   ZIP: 40601
Address: 1050 US 127 South
Phone: 5026967200
Site:

Category: Education & Science

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