Complaint / review / scam report
Time of verification process/lack of communication

Complaint / review text:
Kheaa is in charge of handling a process called "verification" upon submission of the fafsa. Not everyone has to participate in verification, but I have yet to meet anyone who has avoided it. My son is enrolled at western kentucky university. We filed his fafsa on january 8,2015. (the first possible date to file is 1/1). As i write this, it is the 15th of september 2015. We have yet to receive his financial aid package due to kheaa's "processing". If i contact them by email they send an automated response promising a personal reply within 48 hours. On multiple occasions i have received the auto reply and then nothing more.

Contact information:
Author: rachel lyons

Offender: Kheaa

Country: USA   State: Kentucky   City: Frankfort   Zip: 40601
Address: 1050 US 127 South
Phone: 5026967200

Category: Education & Science


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