After disputing charges billed for moving my dish to a new location I refused to pay the 143.00 that I was not told about before the move. I was told it would cost 75.00 which I unwittingly paid with my debit card. One month later they shut off the programming.
Three weeks later after disputing the bill with them once again to no avail they took 473.50 out of my account without notifying me. I have MS and have high Medical and drug expenses. Because of their action I have over 500 dollars in bounced check charges that were written to Drs. and a pharmacy for that month I receive enough Social security to cover just the bare necessities. I have had to cancel Major Medical tests because I cannot pay for them.
They not only ruined my checking account but have put my health in a life threatening crisis. I talked to service rep. PHV Marcus who told me to send back 2 of the receivers out of the four I had. He said I had purchased the other two and didn't need to send them back. I sent the two receivers back and didn't here from them I called them today and they said the two receivers I had really didn't belong to me and I must send them back before I get any refund. They will also deduct the 143.00 dollars I disputed plus another 50.00 for charges I don't understand. They are a cold heartless company that does not wish to resolve billing or credit issues. Is not God the Judge of the whole earth? He will resolve this problem for sure!
Judy
Azle, Texas
U.S.A.
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