Usacomplaints.com » Dating » Complaint / Review: House Of Brides-schaumburg - Deceptive sales tactics-poor customer service. #356617

Complaint / Review
House Of Brides-schaumburg
Deceptive sales tactics-poor customer service

Avoid at all possible charges! Terrible

I purchased my 5 attendant's gowns from HOB over eight weeks before my wedding and was informed there is sufficient time, no requirement for a rush-order. I settled over $250 for every gown, entirely, in advance, and described one dress needed to be delivered to Illinois for modifications, as attendant was participating university in Phoenix. I told them wedding was fourteen days before real day, working this could provide me sufficient time to ship the gown and request regional modifications. Beginning about ten months prior to the real wedding, I quit by and named repeatedly, simply to be informed to not are available in again, they'd inform me. Three months prior to the wedding I began examining every single day. After I named in holes three times prior to the REAL date for your wedding, I had been recommended gowns had ultimately are available in, even though advisor screamed at me before the entire shop, they have been resting at their pier over per week. Attendant needed to travel in early for modifications as there is no option but to possess HOB do the modifications because of the wait. She actually completed her final examinations and boarded the airplane for Detroit 2 hours later. One gown was requested in a dimension 8, came like a dimension 2. Attendant was a size 4. Gowns had a corset back and although we relaxed it around we could, I still couldnot obtain the zipper-up! Modifications were costly. And also the too little gown split down the rear seam half-way through the party! Experts are RUDE. Modifications team are WORSE, like I intentionally requested the gown also little and waited before last possible second for modifications. They do not contact, they do not follow-up, would not monitor the purchase, and all things is definitely an additional cost. All gowns were compensated entirely over eight weeks prior to the wedding, and there I had been needing to get the gowns your day prior to the wedding. I'd recommend creating your personal gown out-of a potato bag before you actually attempt this location! Terrible, terrible, terrible.


Offender: House Of Brides-schaumburg

Country: USA   State: Illinois   City: Schaumburg
Site:

Category: Dating

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