Usacomplaints.com » Shops, Products, Services » Complaint / Review: Watters & Watters - Brides Mart Rip off Bridal Service. #2579

Complaint / Review
Watters & Watters
Brides Mart Rip off Bridal Service

I purchased a Bridesmaid dress at a Texas Brides Mart for a friends wedding. I went to the Bridesmart and had the sales people measure me for the Watter & Watters size chart. After looking at my measurements and comparing them to the Watters & Watters size chart, it read that I needed to purchase a size 14. I am a size 8/10 (depending on the dress) so I was a bit concerned but the sales person assured me that the dresses would need a little alteration for the hem and other places to make it fit nice. A little alteration is expected in these cases. I received my dress and it was, of course, 3 sizes too big. I began the alterations at a local store in Los ANgeles. After they looked at the dress the alterations person told me the they would have to reconstruct the entire dress because if was so big and the total would be $150. So now I have paid 215.00 for the dress I am now paying an extra 150.00 for the alterations.

The bottom line here is that the size chart for Watters & Watters is drastically off so that the Bridesmart store can make tons of money on alterations.

I did call Watters & Watters and they wouldn't speak to me. I had to contact the Bridesmart. When I contacted them they sent me back to Watters & Watters.in the end they don't feel responsible for any of the alterations. They weren't helpful on the phone and the dress looked horrible at the wedding.

I DO NOT reccommend anyone purchase Watters & Watters Bridal dresses.


Offender: Watters & Watters

Country: USA   State: Texas   City: Dallas
Phone: 9729609884

Category: Shops, Products, Services

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