Usacomplaints.com » Shops, Products, Services » Complaint / Review: The Wedding Plaza - Horrible horrible horrible horrible horrible ripped me off!. #737092

Complaint / Review
The Wedding Plaza
Horrible horrible horrible horrible horrible ripped me off!

Do not go here! This place is the biggest disaster!
Unfortunately, I went to the Wedding Plaza in Floral Park for my Bridal Gown.
When I first when to the Wedding Plaza I felt a little awkward about the place because the girls at the front desk where RUDE. I ended up falling in love with a dress and decided to order it. When the dress came in Carmella, the seamstress came to see the dress on my and told me that it fit like a glove. She then told me that because I was ordering all NINE of my bridesmaid dresses, Mother of Groom Dress and the Flower Girl dress there that they would accommodate me and charge me a $120.00 CAP for my alterations. Well that DID NOT HAPPEN. The ONLY alterations I needed was to tighten the dress up a TINY bit and a HEM. Thats it. Oh by the way, when I got the Hem done, the seamstress had my stand on the block and took out a scissor and started cutting the bottom of my dress. When I asked her what she was doing? No pins? Nothing, she said she was experienced and has been doing this a lot time. DID SHE REALLY JUST PUT A SCISSOR TO MY DRESS? When it came time to pay the alterations they charged me $350.00. FOR WHAT? I spoke with Carmella (who of course denied having any type of conversation with me), I spoke with the Manager Ron, who claims that "brides are under a lot of stress and we get things mixed up" AKA: Bridezilla. They were not the SLIGHTEST bit accommodating. When I finally paid for the alterations (which has to be in CASH - SHADY) I took the dress home and tried it on for my mother. The hook in the back of the dress popped off. Not only that, my dress has flowers in the back of the dress and one of the flowers was FALLING OFF. I had to bring my dress to another seamstress to completely fix my dress. I have a lot of vendors, a lot of people that I had to deal with for my wedding and I did NOT have even ONE problem with anyone, not the DJ, not the Videographer, not the Photographs, not the Venue, not the invitations/favors, not the Church. Nothing. THIS PLACE DOES NOT CARE ABOUT THEIR BRIDES they simply ONLY care about money. If you go here you will regret it!!!


Offender: The Wedding Plaza

Country: USA   State: New York   City: Floral Park
Address: Floral Park, New York

Category: Shops, Products, Services

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