Usacomplaints.com » Construction & Repair » Complaint / Review: Affordable Water Heaters - Affordable Water Heaters and Plumbing, Inc. Justified exorbitant price for service based on new state regulations and city ordinances, pressured to sign contract, waiver. #982906

Complaint / Review
Affordable Water Heaters
Affordable Water Heaters and Plumbing, Inc. Justified exorbitant price for service based on new state regulations and city ordinances, pressured to sign contract, waiver

This morning (6 Nov) I discovered that my 40 gallon gas powered water heater was leaking water. I called the phone number for my city (Palo Alto) listed on the yellow emergency sticker affixed to the water heater which I thought was official and city-sanctioned. A plumber arrived about an hour later. His name was Paul and he said he lives in Los Angeles with his wife and because the company was shorthanded in this area he was working up here temporarily. He explained why the leak was occurring and said the tank must be replaced. He also said that my flexible copper piping was not to code and must be upgraded. He said another copper pipe must be replaced due to new state codes. He said that my city has new regulations which mandated new piping and a new sealed waterproof control box and new energy saving features. I told him that the water heater was installed in 2005 and should have lasted longer.



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