Usacomplaints.com » Construction & Repair » Complaint / Review: Affordable Water Heaters and Plumbing Inc - $99 visit to light pilot, instead tries to sell you $800 water heater replacement at home depot. #679963

Complaint / Review
Affordable Water Heaters and Plumbing Inc
$99 visit to light pilot, instead tries to sell you $800 water heater replacement at home depot

The water heater wasn't heating and we couldn't figure how to re-light it. I called the phone number listed on the water heater for our area and it would cost $99 for the visit from Affordable Water Heaters and Plumbing Inc. He came, glanced at the water heater and said we needed a new water heater from home depot (without even looking at the pilot light). He called his boss and returned with a $800 estimate. As a senior citizen, I felt taken and declined the offer, gave him the check. I thought he was gone and in a few seconds he returned to my door with his boss on the phone. The boss asked "how much money do I have?" and I responded, "I got two dollars in my pocket, good bye." That's when I looked in the pennysaver and found someone who came to relight the pilot, in addition to checking out the air condition for $85.



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