Usacomplaints.com » Construction & Repair » Complaint / Review: Home Performance Alliance - Randall Mullins Construction Contract was written for a different product than what was demo d - company refuses to return full deposit after contract was cancelled in writing. #945797

Complaint / Review
Home Performance Alliance
Randall Mullins Construction Contract was written for a different product than what was demo'd - company refuses to return full deposit after contract was cancelled in writing

A sales rep for Home Performance Alliance/Randall Mullins Construction did an in-home demonstration of replacement home windows on the evening of Aug. 14. We were provided with a brochure of Home Performance Alliances window brands, which lists the Doers Sashlite and Doers Dominator EXT brands. He showed us a sample of the actual window we would be purchasing. We were impressed with the windows, but did not wish to pay the $27,000 that was quoted. After he called his boss, Mr. Gary Delia, they told us the good news that they would sell us the windows that were demo'd for $16,500 as long

As we didn't tell anyone what kind of price discount we received. We gave the sales rep a $500 cash deposit for 23 windows and made arrangements to sign a contract the next day since he didn't have a formal contract form in his possession. We also requested a truth-in-lending since the windows were to be financed.


Offender: Home Performance Alliance

Country: USA   State: Florida   City: Clearwater
Address: 13575 58th Street North, Suite 191, Clearwater, FL
Phone: 7275384140
Site:

Category: Construction & Repair

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