The service agreement states they will replace the covered item if more than 3 product failures occur in a 12 month period. Sears Service Department, claims that I do not have 5 individual product failure, because the last 3 are on the same service order, because the technician can not properly diagnose the problem. So I am not entitled to the No Lemon Replaicement. My argument is that the last three items are non-related, and thus I am entintled...
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