Consumer Protection - Online Complaint Form
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Consumer Protection Section Complaint Form Statement
Today's Date: 11-28 10:48 am Day submitted: 11-28 10:37 am
Consumer's Information:
Name: Paul Welch Target: 2318 Heather Ridge Street
Town, Condition, Zero: Garland, Texas, 75040, Texas Region: Texas
Home Phone: 972-325-1565 Work Phone: Age: 65-OVER Supporting files is likely to be delivered by:
Company or personal criticism is filed against:
Company: Motion Door Company Address: 1224 Millard Dr.
Town, Condition, Zero: Plano, 75074 Region: Texas
Telephone: 972-215-7906 Contact person at business: Paul Site: actiondoorandhomeimprovement.com email address: NA
First approached via: I telephoned The company
(additional): Solicitation in other vocabulary? Where deal happened: At my house (additional): Transaction Date: 0-0-0000
Agreement Closed? No Unique Amount: 1,800.00 Quantity paid: 1,700.00 Payment Method: Check (Individual) Day of Cost: 0-0-0000
Reported to company? Yes in that case, when? 11/28 Business' response? Deceptive statements they were below 2 times. That's accurate but; Shaun was placing in his vehicle 95% of times, or he was within the hosue speaking with me. The roofing was below 1hour 5 minutes, once the actual plumber eventually came he was below 1hour 20 minutes? Perhaps you have approached another company or lawyer about that criticism? Yes Title and Tackle of company or lawyer? BBB-California FTC-California Attorney General-Austin Tx FBI-California, Customer Violations Div. What motion was obtained by this company or lawyer? Reports filed today. 11/28/11
Explanation of criticism:
We purchased a home that required some repairs. We immediately required a Storage Door. Action Doorway Co. Had quit a flyer, we named, plus they mounted a brand new doorway instantly. That pricing was okay. I believed I really could Trust Activity Doorway. Fourteen days later I again named them to correct the top, and bathrooms. They delivered Shaun to quickly discuss me and that I verbally agreed to carry on in a price of $1800, he afterwards agreed to $1700, he mentioned he was a Maritime Vet of Iraq & Afghanistan and so I decided, but asked his cost, he explained it had been since their insurance is large due to the roofing hiking upon the high-roof? He (Shaun) required the very first toilet aside the very first day (11/22) and invested the remainder of the day trying to deploy the gear that I'd previously purchased, or he was in his vehicle smoking, and speaking on his mobile phone, he delivered the 2nd evening, and again experimented with deploy the gear within the first bathroom, it didn't function, he'd to contact a plumber from someplace, he didn't appear for almost four hours, but once he was below he completed the very first toilet in half an hour, the following two bathrooms were completed in) One-Hour or less. The sum total optimum period really employed for all fix was Optimum (3) hours? Additional main home-repair businesses in Texas mentioned they'd cost A MAXIMUM OF $400 Max. They have agreed to come by to create a Quote. I named Motion Doorway nowadays, they're reluctant to regulate their pricing, or return the $1300 Overcharge FRAUD?
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