Usacomplaints.com » Construction & Repair » Complaint / Review: Prima-Seal - Don t recognize ther guarantees. #209602

Complaint / Review
Prima-Seal
Don't recognize ther guarantees

The organization name is Primal-Seal. The dog owner's name is Brad. He's been first overlooking my spouseis requires more than 3 weeks (since end-of July!).

Background:

Prima-Seal mounted fresh windows along with a fresh surprise door for my mom-in law who lives in a townhouse. Today, you may already know, every townhouse neighborhood has guidelines concerning the kind of gates and windows you're permitted to deploy so the neighborhood appears just about exactly the same. Therefore my in laws employed Prima-Seal to set up new windows along with a new storm door. The revenue man (Ken) guaranteed he understood what windows and surprise door was needed from the townhouse panel. We discovered following the installment he mounted the incorrect storm door. The city mgr send us a notice declaring the necessary doorway design (Andersen) and stated they'd start an excellent if we-don't change it out. My spouse conveyed this to Brad and he requested (so he claims) the best surprise door at home website. He guaranteed to displace the doorway without any extra expense to us. NEVERTHELESS, it has been six months since that time and we still don't have any doorway. After I or my spouse phone, he's never there so we keep messages for him to call us again but he never does

The townhouse panel continues to be lax and realize that we're attempting to correct the problem BUT I can not actually get Brad or other people at Prima-Seal in the future and re install the best door.

I am hoping as possible assist us solve this problem.

Thanks,

Rob Eng

This Is Actually The firm's data and my mom-in lawis title is Lijuan Lee. Her handle is 3501 Springbrook Drive-In Edison, NJ, in the event you have to guide the customer when getting this criticism for their interest.

Prima-Seal

425 Front St

Catasauqua, PA 18032-2526

(610) 266-6220

Http://www.primaseal.net/index.htm

This Is A test of the Record of Calls I Have produced in the previous month (but we have been calling since September):

- Talked with Beth at 11:30am on 11/2 and quit a note for Brad to contact me

- Named at 2:30pm on 11/2 and again quit a note for Brad to contact me. I mentioned if he does not not return my phone by 11/3, that I'll be mentioning the problem to my attorney to prosecute for problems of the good, price of the brand new door and payment of new doorway. (And, the good being enforced from the townhouse area).

- Named on 11/8 and talked with Brad. He's the doorway and stated sadly he does not have one to deploy the doorway at this time. He explained he'll contact me next Mon (11/13) to plan a romantic date. But he never did

- Named on 11/21 and quit a note for Brad to contact me back.

- Named again on 11/22 but a gain quit a note for Brad to contact me back because he nevertheless hasn't called back.

- Named again on 12/8 and again quit a note for Brad to call-back. He's NEVER delivered some of my telephone calls.


Offender: Prima-Seal

Country: USA

Category: Construction & Repair

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