Usacomplaints.com » Construction & Repair » Complaint / Review: Action Doors - Shoddy installation/customer service. #661235

Complaint / Review
Action Doors
Shoddy installation/customer service

Dec 10 our previous garage door was changed by the corporation. I understand specialist wasn't competent since when he was completed and also you looked over the doorway, it had been gapped on top right-side and did not increase or along easily. I named Motion Gates where period they stated they'd send someone else the following day... No apology... No real surprise which informs me this occurs constantly wtih their support. Another specialist came 24 hours later and verbally claims he cannot think the prior specialist quit the doorway this way. The monitors the doorway operates along was mounted improperly therefore he proceeded to "repair" it-which in the place of getting the paths along, he simply retro pressed and ripped it therefore it appeared actually. Therefore, twelve months and 3 months later-after purchase and installment, I venture out to storage after demanding automated operator switch and also the door completely comes off-track on right-side and bends the most effective 1/3 of garage door. I contact the organization and when again get horrible support... No apology... Nothing! He continues to inform me that I Will need to spend something cost of the man visiting take a look at door. The man comes and claims it is the door operator pully that triggered the door in the future off-track and fold the doorway. They stated a brand new top 1/3 of doorway would charge US $500. Long story short, the fix man stated, "I'd to regulate the best area athletes" which informs me that from the start, when I informed the Supervisor I talked to some year and 3 months before and also the Supervisor I talked towards the additional day the following/runners weren't mounted properly in the start. Therefore, there is no means I'd ACTUALLY suggest Motion Gates to anybody and that I intend on distributing the term that they're a dreadful organization to cope with. Personally I think in my own stomach that this is not the final fix that is likely to need to be completed for this garagedoor and also the unfortunate element is I'll need to cope with them over and over. Therefore annoying that this type of expensive expense was lost cash due to the poor craftsmanship and capabilities of the contractors. I am not really a complainer or am I a confrontational individual but from just starting to finish, it has been terrible. Unfortunately, it appears to become the hallmark of the changing times with quality of item and businesses who do the adding.


Offender: Action Doors

Country: USA   State: Illinois   City: Hoffman Estates
Site:

Category: Construction & Repair

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