I have been using their machines for the Fall semester at Bowie State University in the Christa McAuliffe Residential Community building and most of the washers and dryers don't work. The ones that do work are a hit or miss. The washers and dryers need servicing. This has been an issue since I first moved in in January. A year has come and gone and the machines are still inoperable. I have reported their machines to the main office of my complex and they insist that the machines are serviced every month which is obviously a lie. Some of the machines don't register the card when it is inserted and you get an error. So your money is deducted from the card but the washer/dryer doesn't start. Some of the dryers don't heat as much as they should so I'm forced to run the machines twice for 1 load. I'm guessing the main office was so tired of the residents complaining about the machines that they posted signs requesting us to call the company directly to request refunds.
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