Last February, almost one year ago, I ordered several benches from Tidewater Workshop. They immediately charged $236.82 to my credit card. I waited weeks and then months for the order, but it never came. Every time I called I was told my order would ship within a week. It never did.
Finally in June I called and cancelled the order and requested a refund, which I was assured I would receive but which also never came.
In the eight months since then, I have made request after request but Tidewater has failed to return my money. I even communicated by email with the "CEO, " Peter Caporilli, who assured me it would be taken care of, but still I received no refund.
Tidewater does not dispute that they charged my credit card and failed to send the order. They acknowledge that they owe me a refund, yet they never send it.
I believed this was a reputable company when I placed the order, but after one year, I think it's clear that this was a fraudulent transaction and they have no intention of refunding my money.
0 comments