Complaint / Review
GE Money Bank
Final $1,595 Payoff Debited Twice, Calls Hung Up, Bogus Fax Number

We used this company when purchasing our furniture through a Ashley Furniture.

They illegally debited the payoff payment of $1595.00 twice. When we called they hung up on us 3 times. On the third time the manager who we spoke with told us that she was "Ending the call" because we told her the funds had been illegally removed. On the 4th call we placed to the company they gave us a bogus fax number.

GE Capital is unethical, illegal, and unprofessional, and beyond everything else, genuinely disinterested in ensuring a positive customer experience.

Do not use this company.