Usacomplaints.com » Shops, Products, Services » Complaint / Review: GE Christmas Tree - Terrible customer service!. #263374

Complaint / Review
GE Christmas Tree
Terrible customer service!

I went in to the KMart shop on December 26, and also the return point and also the two register outlines were significantly hectic. I went as much as the support table twice (waiting roughly 20-30 minutes every time) to request help within the Holiday trees. Every time, the type women in customer support paged somebody without any help come. Lastly, a girl from another region found aid me with obtaining the solution how many trees were left. I still being patient waited while they paged the individual again. Nevertheless he did not come to assist. I returned towards the support desk plus they explained these were delivering somebody right subsequently to obtain the pine for me personally which from the period I completed buying, the pine could be awaiting me in the support table. I looked for another half an hourapproximately and visited checkout. The tree however wasn't there. I'm an individual individual, but this can be a little absurd!!! Not just did you shed a pine purchase in my experience, but there is also a guy that waited more than 30 units with me for help. Sadly, we did not get it. I really could have recognized it and never reported, had the shop been flooded, but which was false.

I don't store at KMart also frequently since it appears as if every time I actually do, situations such as this occur. The type woman in the customer support table apologized throughout himself, also it wasn't actually her problem. I'm not out to get a freebee, I had been prepared to consider the pine on the ground without any container and never actually demand on the greater discount for this being the ground design, but after waiting approximately one hour 5, I quit and visited another shop. That was a god-send, since I were left with an infinitely more costly pine for 1 / 2 of what I had been likely to spend at KMart, plus they not just required the pine along, they boxed it-up and required it out and packed it in my own car for me personally.

I really like to look at Sears, and that I WISH that Sears support doesn't become the exact same type of support that's obtained at KMart!!!


Offender: GE Christmas Tree

Country: USA   State: Illinois   City: Danville
Site:

Category: Shops, Products, Services

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