Usacomplaints.com » Construction & Repair » Complaint / Review: AC_Furnace-Depot - AC&FURNACEDEPOT Parts markup at 2,900 Percent. #733444

Complaint / Review
AC_Furnace-Depot
AC&FURNACEDEPOT Parts markup at 2,900 Percent

AC&FurnaceDepot is a company that services and installs heating and air conditioning equipment. I had them service my AC system this year and they did a not bad job. The problem is the supply of very basic parts.

There was a small fitting that sells at a supply store for just over $5 - the technician had one in his tool box - and installed it. But he charged almost $200 for this part.

I looked it up on line, and confirmed it was the same part. Once thay come out to your house - they put the screws to you. Either you pay the service call (which included NO labour) plus a generous lebour fee, you have a choice to pay an almost 3000 percent markup on parts or he goes away - leaving you to pay the service call.

The labour fee is also mysterious. The technician was there for 1/2 an hour - and the labour fee is $240. That's almost $500 an hour.

When I called to speak to them about this - their reply was that all the company's are the same.


Offender: AC_Furnace-Depot

Country: USA   State: Ontario   City: Vaughan
Address: #3, 371 Bradwick Drive
Phone: 4163233768
Site:

Category: Construction & Repair

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