I expected to wait 2 months for the preparation of my leather furniture, but now that it is time for delivery, no one can tell me where the sofa is. Apparently the Sun Delivery company is in charge of the delivery but they tell me that Leathergroups.com have only sent to them the love seat and ottoman. The sofa is missing.
Leathergroups initially tells me that everything is fine and that they have notified the manufacturers. That was a few days ago, and now that I would like to know the latest on the status of my sofa the due delivery, the Sun Delivery company tells me that they still do not have the sofa, and they won't deliver unless all the merchandise is available.
So... I call Leathergroups.com and their voice box again. I have left plenty of messages on this regard and I get no return calls. I have spent $3600.00 on this order and I expect more courtesy from these people.
The latest on the status of my order remains: no Delivery, missing Sofa.
Don't you hate those who abuse of the consumer? Must I now file for my money back?
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