This company's storage unit ruined our furniture and all we received was a condesending, out of touch owner who could care less about helping us out.
Our furniture was caked with mold.
What did they do? They locked us out of our unit after we complained to the BBB!
The owner even had the nerve to not talk to me any further because I was not the owner of the unit. My wife was, but he used this legality to hide away. I was not about to subject my wife to his cruelty and condescending attitude.
We were paid for another week! But, they still locked us out.
No apologies. Just a worthless company that caused us to spend 5k on furniture during what should of been a great experience, moving into our new home.
Beware. Do not trust your goods with Store Masters or Alex Simic in New Berlin, WI!
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