I should have seached the web and read "marieanonymous" report on Canadel and Bondar then I should have avoided wasting money and time. Here is the quotation from "marieanonymous" report and we have exactly same experience except defected furniture is a buffet:
"What a huge disappointment! Purchased an expensive custom-order dining table and chairs at a local furniture store in Calgary (Bondar's)... - "too bad, so sad, it's not our problem, it's the manufacturer"... Avoid Bondar's and the manufacturer (Canadel) unless you're willing to gamble on what you get, because neither of them stand behind their product... I had bought into a myth that higher end stores and manufacturers actually cared about customer satisfaction. Not sure where that delusion came from but I have learned my lesson the hard way..."
We choose Canadel over another brand (which has much nicer design) based on the quality of showroom furniture, but when the buffet (almost $30k) came in December we were astonished by the workmamship and finishing.
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