My advice - don't waste your money, stick with Ikea and don't try moving upmarket. What a huge disappointment! Purchased an expensive custom-order dining table and chairs at a local furniture store in Calgary (Bondar's). The table looked nothing at all like the showroom model, but the disclaimer ("oh but no two pieces of wood look alike") was issued when furniture was delivered, NOT when ordered. Bondar's customer service started out sounding very helpful, but as time when on, they were clearly not interested in taking a look at the table for themselves - "too bad, so sad, it's not our problem, it's the manufacturer". The manufacturer said "but it passed our quality inspection". The table top finish looked like something a home handyman might have accomplished in his/her garage. Avoid Bondar's and the manufacturer (Canadel) unless you're willing to gamble on what you get, because neither of them stand behind their product.
Complaint / Review
Canadel Furniture
Not interested in quality or customer concerns
Author: marieAnonymous
Offender: Canadel Furniture
Country: USA State: Quebec City: Louiseville
Address: 700 Canadel Avenue CP 5
Phone: 8192288471
Site: canadel.com
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