Complaint / Review
Trane
Trane xl20i buyers beware

The Trane XL20I is listed as the top of their line. It is sold to consumers as being extremely well built and tested. My experience has been that after only 6 months BOTH COMPRESSORS FAILED, as well as some unknown electrical problems. Trane stated this has never happened, yet they are unwilling to replace the compressor unit to determine what has happened. They stated there needed to be three failure events before they consider replacing the compressor unit. They indicated the failure of both compressors is considered one failure. If Trane is unwilling to stand behind a product which costs in excess of $10,000 then anyone considering Trane may want to think about how you would feel if this had just happened to you.