I was told that the service fee would be $25 dollars and the labor would begin at $45. My lock is a french door. No deadbolt, just the doorknob that could probably be picked with a hanger. It took the guy 2 seconds to pick it (literally) and I was charged $150 dollars. When I complained he said he was because of the type of pick he had to use. Huh?
When I called the national number and complained they said didn't have an answer. When I asked what exactly I would have gotten for $45 dollars they couldn't answer me either. They said maybe a bathroom door. They said it didn't matter that it took him 2 seconds.
Do not use them!!!
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