Usacomplaints.com » Construction & Repair » Complaint / Review: Shaw Industries - Rip Off Denied claim due to corn rowing withing 6 months of installation. #645011

Complaint / Review
Shaw Industries
Rip Off Denied claim due to "corn rowing" withing 6 months of installation

We purchased Shaw carpet from Dalton Carpet Outlet less than a year ago. We chose the most expensive and best quality that they carried. We wanted carpet that would hold up to traffick and would keep a good "cushion" feel. We went with this carpet for a few reasons. The store has this exact same carpet in their entrance way, so we seen that it could hold up to high traffic. The carpet in the store still looks practically new. And we also loved the idea of such a great warrenty, but we were pretty much assured that this is such a high quality carpet that we would never even have to think about the warranty.

We had the store's installer install it. Within a few months, we noticed that the "cushion" in the carpet wasn't there and the look of the carpet was kind of matted and pushed won. There is no certain pattern or anything to it. It almost looks like the old shag carpet from the 70's! We called Dalton Carpet Outlet to see what they suggested.


Offender: Shaw Industries

Country: USA   State: Georgia   City: Dalton
Address: 616 E. Walnut Avenue
Phone: 17062783812

Category: Construction & Repair

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