I bought my daughter a Christmas dress at sears.com on Novemeber 20. I recieved an order confirmation soon after, but never a shipping notice. 2 weeks later, I called sears.com and was told the item was DISCONTINUED!!! This was the 1st notice I had ever heard of the item being out of stock. I immediately asked for a refund and was told it would take 30DAYS!!! It is now FEBRUARY 9 and guess what... NO REFUND STILL!!! Everytime I contact sears, I get the run around from one of their little puppet customer service reps. No one knows what they are doing at sears!!! Dont shop there!!! I mean, it's a 20 buck refund... Give it to me already!!!
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