Usacomplaints.com » Construction & Repair » Complaint / Review: Johnny Ray s Inc - Johnny Ray Inc.inferior Work - Will Not Honor Warranty. #574223

Complaint / Review
Johnny Ray's Inc
Johnny Ray Inc.inferior Work - Will Not Honor Warranty

The Kitchen countertop. Very pitiful workmanship. Window was not prepped, White caulk was applied everywhere and side gap that was suppose to be filled in what we were told was a special material for laminate was only half way filled up with caulk. We were told that within 4 hours of the paint drying that it would pull together and cover the white caulk - It Did Not. There is white caulk everywhere showing around the dark beige type paint. The surface is rough and the flakes are sticking out. The Bathroom countertop -. A very ugly pea green (was suppose to at least be the same color as the kitchen) Because of the way he applied tape around the sink there is a white strip on one side. The surface is rough and the flakes are sticking out. The Bathtub -. It is Discolored, there are parts with paint drips dried on. There is an air bubble in the middle. - A text message was received on the evening of 3/26 stating that he wished to meet us at the house on 3/27 at 11:00 am. I text messaged that we would be able to be there by 12:00 noon. We were actually at the house at 10:00 am. He (Mr. Yarbrough) were a NO SHOW, I had my daughter text message several times to see if he was still coming. (we had to text since he would not return phone calls). Still no return calls, text or emails. Will not stand behind his work. Emailed a so called warranty which is useless since he does not return to your home to honor it. - Insisted on payment while paint was dry. - Assured us that within 4 hours of drying all the things we pointed out we be corrected as the paint pulled together. Assured us if we had any problems he had a warranty. What a joke. $500 down the drain, not counting the extra money that we now have to be spent to have someone else come out and re-do the mess and the time they will have to spend taking off his horrible job.


Offender: Johnny Ray's Inc

Country: USA
Address: 1818 Uvalde St
Phone: 2147910693
Site:

Category: Construction & Repair

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