I ordered a coyote deterrent device from this company on 8/16 using PayPal, the only method of payment permitted. The total cost of this device was $125. I have not received the product, despite numerous emails to the company, all which went unanswered. I received automated responses to each email basically saying they received the email. At no point did the owner Dan Jinks respond or any employee or representative of the company. When I initially inquired about the deterrent as a perspective customer, I received a personal response from Dan which answered my questions. I was told to expect the device in about 8 weeks. PayPal will not refund money after a certain point, which of course has passed. I do not understand how PayPal can allow a company to collect money with such a long shipment window which effectively eliminates the possibility of refund.
I'm filed a BBB report on 11/21 and the company has been sent two notices to which they have not responded. Big surprise there. They have an "F" rating as of 1/3.
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